Cool Points by The Frozen Ones — Last updated: April 2026
By creating a Cool Points account, you agree to these terms. If you don't agree, don't use the app.
Cool Points is a loyalty rewards program for The Frozen Ones, a rolled ice cream food trailer based in Raleigh, NC. Points are earned through purchases and redeemed for rewards at the trailer.
You're responsible for keeping your account information accurate, including your phone number. One account per person. We reserve the right to suspend accounts that appear fraudulent or abusive.
Cool Points have no cash value and cannot be transferred. We reserve the right to modify the points program, rewards ladder, or tier structure at any time. Points do not expire but inactive accounts may receive re-engagement communications.
By providing your phone number you agree to receive SMS messages from The Frozen Ones. Reply STOP at any time to opt out, or update your notification preferences in your account settings.
The Frozen Ones is not liable for any damages arising from your use of Cool Points. The app is provided as-is.
We may update these terms at any time. Continued use of the app means you accept the updated terms.
Questions? Email hello@frozenonesnc.com.